Lisa Roche

Lisa Roche

Customer Service & Sales Representative

Heather is our Operations Manager.  Her primary roles is ensuring the WOW experience with all of our Clients.  This is her Biography…

Heather Thomas was born and raised in Northeast Missouri.  She moved to Enid Oklahoma at the age of 25. Before coming to the Andrew Ritchie agency she worked as a Dental Assistant. Her love of helping others led her to the Ritchie agency where she is proud to protect the interests of the community she lives.  Heather is the proud mom of one boy which she enjoys spending most all of her free time. Come by and see Heather to get a great insurance policy today!

Melissa Williams

Melissa Williams

Customer Service and Sales Representative

Melissa began working in insurance over 5 years ago after spending years in the education field. She is licensed in both property and casualty insurance, as well as life insurance.

From 2009-2012 she served as a CSSR for Guide One Mutual and in 2012 became an associate for Farmers Insurance Group. Melissa is also a long time owner of a family-run consumer fireworks stand.

As a CSSR her duties include sales, customer service, and new client processing. She cares deeply about assembling the finest insurance proposals with the best coverage to protect the needs of her customers.

In her free time, Melissa is watching Sooner Football with her family or managing her fireworks business in Nicoma Park.

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All information gathered is strictly used for contact and quoting purposes. Our Goal is the generate a quote for you as soon as possible and get you all the discounts you deserve. 

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